Reference

Your data controls before account access

Your DANA, OVO, GoPay and QRIS wallet details, device logins, and lobby activity for Aviator, Live Roulette or UFC MMA are covered here before you open your account.

Wallet dataDevice loginsCookie choicesPrivacy contact
jkt168 Your data controls before account access
CONTACT ROUTES

Reach us for privacy help

Privacy questions should not wait behind a general queue. We route account-data requests through live chat, WhatsApp, and email so you can ask about a wallet record, cookie setting, device session, or correction request with the right context attached. Our team is available every day from 09:00 to 23:00 WIB, and privacy email cases are logged with a request code for follow-up.

Team online

Live chat

Use live chat from 09:00 to 23:00 WIB when you need a quick privacy answer about active sessions, cookie settings, or why a wallet transaction reference appears in your account record.

WhatsApp desk

Message our WhatsApp desk with your username and the last four digits of the linked mobile number. We do not ask for your password, OTP, or full wallet credential.

Privacy email

Send deeper requests to [email protected], including correction, access, or deletion questions. We log your email, assign a case code, and reply after checking the account ownership signals.

DATA HANDLING

What we do with your data

We keep privacy handling close to the account actions you can recognise. A wallet match follows your DANA, OVO, GoPay or QRIS reference. A security log follows your device and IP address.

Account details

We collect the account fields needed to identify you inside our system: username, mobile number, encrypted password, account status, and linked wallet channel. Extra documents are requested only when a safety check requires them.

Payment records

DANA, OVO, GoPay and QRIS records are stored with transaction time, reference code, amount, and account match. We use them to reconcile balances, answer disputes, and confirm withdrawal requests.

Cookie controls

Cookies help keep you signed in, remember language preference, and measure errors in the lobby. You can clear browser cookies on your device, though a new login may be required afterward.

Device checks

We log device type, browser, IP address, and login time to flag unusual access. You can view session activity through Account > Security > Active Sessions before asking support to close a session.

Retention window

We keep account, wallet, and game-session records while they are needed for balance accuracy, dispute handling, security checks, and legal duties. After that, we delete, mask, or aggregate the data.

Change requests

If your mobile number, wallet link, or profile detail is wrong, contact us with account ownership proof. We correct eligible fields after matching the request to your login and wallet history.

Answers about your privacy choices

These answers focus on the Privacy Policy only: what we collect, how payment and device records are used, and how you can contact us about your rights. If your question involves a specific wallet transaction or login session, include the date, channel, and username so we can locate the record without asking for sensitive credentials.

We collect your username, mobile number, encrypted password, wallet channel, login records, and transaction references. If a security check is needed, we may ask for extra proof linked to account ownership.

Payment partners receive transaction details needed to process or verify your wallet movement, such as reference code, amount, and timing. We do not send your password or full account security settings.

Email [email protected] with your username, linked mobile number, and request type. We check ownership signals first, then reply with the available account, wallet, and session records tied to you.

You can ask us to erase eligible records. Some wallet, security, and ledger data may be retained for dispute handling or legal duties, and the final action depends on local law.

Cookies keep your login session, language choice, and error reports connected to the browser you use. You can clear them from your mobile browser settings, then log in again if required.

Go to Account > Security > Active Sessions, capture the session time, and contact live chat or WhatsApp. We can help close the session after confirming you control the account.

Yes. Activity such as Aviator rounds, Live Roulette table entries, or Fishing God sessions may be stored with time, amount, and device data for ledger accuracy, dispute checks, and account safety.